Agendas are a key to the success of any meeting. But only if they are designed to assist in accomplishing the work to be done. Too many agendas are vague, perfunctory things with a few topics and some standard updates listed. But a meeting should be held to get work done with the participants. If…

Dialogue can lead to more insightful and well-supported decisions. People feel heard and ideas are carefully considered. But effective dialogue is hard to achieve. It requires a respectful exchange of views. This can be difficult when the issue is complex and individuals have different stakes in the outcome. The usual way to create more respectful…

I find virtual meetings represent the “wild west” of meeting practice.  That is, participants seem to behave in ways that they would be less likely to “back east” in typical face-to-face (F2F) meetings.  For example, virtual meetings participants seem more likely to feel its OK to show up late, to multi-task, to remain silent (or…

Many workshops on leadership and dialogue stress the importance of asking good questions.  A frequent recommendation is to balance inquiry and advocacy in leading discussions.  We may also have been taught to ask more open-ended as opposed to closed-ended questions (i.e., ones that can be answered in a single word, like “no.”)  These are both…

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